The MaineHealth Podcast

WTKE - Episode 19: Infor Cloudsuite ERP

Working Together with COO Kelly Elkins, Episode 19

It’s likely that most care team members do not spend a lot of time thinking about the enterprise resource planning systems (ERPs) that MaineHealth uses to support our finance, supply chain, HR and payroll infrastructure. But they impact each one of us, no matter what role you play in the organization. Today we have many disparate ERP systems, with little to no integration between them. As we continue in our journey as a unified system and ensuring an optimal operating model to support our needs, MaineHealth is investing in a new ERP.

In this episode, Chief Financial Officer Al Swallow and Chief People Officer Scott Ballard discuss the Infor Cloudsuite ERP system and how it will benefit our organization and the care team experience.

 

AOD April 19, 2023 with Al Swallow

Andy's Open Door
Wednesday April 19 Recording
Guest Host: Kelly Elkins, COO
Guest: Al Swallow, CFO

Chief Operating Officer Kelly Elkins was joined by Chief Financial Officer Al Swallow for a discussion focused on MaineHealth’s Balanced Scorecard goal of Financial Health, explaining that success doesn’t always look like a straight line. Kelly and Al talked about the headwinds MaineHealth is facing coming out of the pandemic and the levers we’re pulling to balance our expenses and keep us on solid financial footing.

AOD March 22, 2023 with Gina Quinn-Skillings, MD

Andy's Open Door
Wednesday, March 22 Recording
Guest: Gina Quinn-Skillings, MD, FACEP, MaineHealth Senior Medical Director of Clinical Innovation
Andy had an engaging and informative conversation about MaineHealth’s scorecard goal of reducing clinical care variation with Dr. Quinn-Skillings. He also touched upon the importance of the PPID Red Rule and reporting safety events & near misses and gave a shout-out to the Good Catch program that recognizes individuals who step up before something becomes a problem.

 

WTKE - Episode 18: Reducing Our Carbon Footprint

Working Together with COO Kelly Elkins, Episode 18

As a health system, MaineHealth has a significant impact on the environment. We have large facilities with complex infrastructure that consumes a significant amount of energy and natural resources. This is all necessary, but it’s important that we take measures to reduce the negative environmental impact and support the creation of a sustainable environment for future generations.

In this episode, Kelly speaks with Dominic Gagnon, Vice President of Facilities, about MaineHealth’s strategic objective of reducing greenhouse gas emissions 25% by 2027 and reaching net-zero emissions by 2050. They discuss this year’s goal of completing environmental sustainability assessments for 12 major facilities, and how each one of us can support and impact our sustainability journey.

WTKE - Episode 17: Becoming a Learning Health System

Working Together with COO Kelly Elkins, Episode 17

One of MaineHealth’s five 2023-27 Strategic Priorities is Processes, with a goal of advancing a culture of innovation, continuous learning, and performance improvement, while promoting a discipline of accountability.

A key strategy to advance this goal is "Learning Health System".  In this episode, Kelly speaks with Doug Sawyer, MD, Interim Chief Medical Officer and Chief Academics Officer for MaineHealth. They define what it means to be a learning health system. 

They discuss this year’s Scorecard Goals to advance inter-professional team-based care (i.e., iPACE principles) and how this contributes to a learning health system culture at MaineHealth, in both clinical and non-clinical settings.

WTKE - Episode 16: Diversifying Our Future

Working Together with COO Kelly Elkins, Episode 16

Our FY23-27 strategic priority of Financial Health has a five-year goal to cultivate an affordable and sustainable care delivery model, and to assure convenient access to high-quality care. One of the key objectives to advance this goal is earnings diversification. What does earnings diversification mean, and why do we need to diversify in this space to achieve our Financial Health goal?  In this episode, Kelly is joined by Kevin Griffin, Chief Strategy Officer for MaineHealth. They discuss this strategic objective, including how value-based arrangements and new business lines can help sustain our core mission and vision of working together so that our communities are the healthiest in America.

WTKE - Episode 15: What’s in a Brand?

Working Together with COO Kelly Elkins, Episode 15

When you are asked where do you work or who do you work for, what immediately comes to mind? For many care team members, their local organization or entity is often the immediate answer. As our health system has unified, MaineHealth has maintained our legacy brands, which can sometimes create confusion and/or a disconnect from our MaineHealth brand as an organization.  In this episode, Kelly discusses the upcoming rebranding initiative with Terri Cannan, MaineHealth's Chief Marketing and Communications Officer.  We learn about the importance of this work and the importance of our brand identity as one MaineHealth.

WTKE - Episode 14: Meet the Regional Presidents

Working Together with COO Kelly Elkins, Episode 14

In our “Team of Teams” podcast (Episode 6), MHMG President Aileen Mickey and COO Kelly Elkins discussed the implementation of a regional approach to an organizational structure for MaineHealth. MaineHealth recently announced the individuals chosen to serve as Presidents for the Coastal, Mountain and Southern regions, and in this episode, we hear from them: Jeff Sanders (Southern), Andy Patstone (Coastal) and Trampas Hutches (Mountain) discuss the exciting opportunities ahead as we work together in our new operating model.

WTKE - Episode 13: Free to Be Me

Working Together with COO Kelly Elkins, Episode 13

Unlocking the full value of a diverse team or workplace requires creating and fostering an inclusive culture. That’s a culture in which everyone feels they belong, is treated with dignity, and is encouraged to fully participate as themselves, essentially creating the space where we are all “free to be me.”

In this episode, Kelly speaks with Vice President of Diversity, Equity & Inclusion (DEI) Ryan Polly. We dig into why DEI is essential for our organization and the work that’s underway to foster an environment of belonging for all of our care team members.

WTKE - Episode 12: Our Roadmap to Value

Working Together with COO Kelly Elkins, Episode 12

Hospitals and health systems continue to test and adopt alternative payment and delivery models. There are many ways in which that can be done. At MaineHealth, we utilize our Accountable Care Organization (MHACO) to facilitate this work.

In this episode, we learn about the work MaineHealth is doing to develop our roadmap to value.  Kelly is joined in the conversation with Jen Moore, President of MHACO and Vice President of Payor Relations and Payment Innovation, and Dr. Rob Chamberlin, Chief Medical Officer for MHACO.