The MaineHealth Podcast

Working Together with COO Kelly Elkins, Episode 39
Meet Britt Crewse, Southern Region President

In this episode, Kelly sits down with the new Southern Region President Britt Crewse. Britt joined MaineHealth in January and oversees Maine Medical Center and Southern Maine Health Care. He shares his background and journey to MaineHealth, focus areas in FY24 (including integration and beyond), and his philosophy on leadership and culture. 

Andy's Open Door Recording
Wednesday, February 7, 2024
Guest: Dr. Linda Chaudron

In this episode of AOD, Andy took a deep dive into some important topics alongside guest Dr. Linda Chaudron, Vice President of Medical Education.

Andy began with an update on the system rebrand, its connection to our vision and the benefits it will bring to our patients and care team. As Maine Medical Center and Southern Maine Health Care come together under one hospital license, Andy noted we will start to see some name changes resulting from the integration. He also shared how greater consistency in naming and other identifiers supports our patient-centered value by reducing confusion and reinforcing we are all part of the same team delivering the same great care. Listen for the meaningful anecdotes he shares from one of our physicians and his own experience.

BACON - Episode 57: Palliative Care Insights

In this episode, MaineHealth Medical Group Senior Director for Palliative Care Becca Hutchinson, MD, provides her unique and inspiring perspective on the role of palliative care in medicine today. Dr. Hutchinson recently helped to establish a stand-alone palliative care outpatient practice in Scarborough and is a leading advocate for increasing access to palliative care in northern New England.

Brief ACO News (BACON) is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean, or listen at our website.

Working Together with COO Kelly Elkins, Episode 38
Transforming How We Operate

MaineHealth is on a transformational journey that began two years ago to ensure we have the structure, systems and processes in place to operate as a fully integrated health system and better serve our patients. But structure alone does not drive transformation. There is ongoing work across our organization to further optimize, enhance and accelerate this process.  In this episode, Vice President of Operations Transformation Celia Shaughnessy discusses how MaineHealth is transforming how we operate and the work of the team leading this effort.

Andy's Open Door Recording
Wednesday, January 17, 2024
Guest: Andy Seward

In this episode of AOD, Andy addressed a compelling topic that touches every care team member across our organization – cybersecurity. Chief Information Security Officer Andy Seward joined Andy M. in a fascinating -- and sometimes unsettling -- conversation about how cybersecurity is linked to providing outstanding patient care. Andy S. shared some astonishing data about the relentless volume of hacker attempts aimed at disrupting our system, and the work the Cybersecurity team does to reduce our risk and protect MaineHealth, and our patients, from the consequences.

Working Together with COO Kelly Elkins, Episode 37
Delivering Virtual Care

Utilizing virtual technology as a means to access advice, services and consumables has become mainstream in our society. At MaineHealth we, too, have provided offerings in the virtual and telehealth space, most notably during COVID to enhance our patients’ access to care.

In this episode with MaineHealth Director of Telehealth Lizzy Mulcahy, we learn about the current and future state of how MaineHealth is delivering virtual care, including significant progress the Telehealth team has made in patient access, remote monitoring, e-consults, recruitment, and so much more. Tune in to hear how Telehealth partners closely with many other teams across MaineHealth in support of our vision of working together so our communities are the healthiest in America.

BACON Episode 56: Patient Safety and Care Variation

In this episode of BACON, MaineHeath Medical Group’s VP for Quality and Safety, Natisa Dill, discusses the link between unwarranted care variation and patient safety, and shares the current strategies being deployed to minimize medical errors and improve patient outcomes. 

Brief ACO News (BACON) is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean, or listen at our website.

Andy's Open Door Recording
Wednesday, January 3, 2024
Guest: Mark Parker, MD

Andy welcomed 2024 and began today's Open Door program with a topic that affects us all – “Just Culture” and its connection to our daily work at MaineHealth. Joining that discussion with Andy was Mark Parker, MD, MaineHealth Vice President and Associate Chief Quality Officer.

Andy and Mark talked about the science, rigor and foundational principles of quality improvement, how we define Just Culture, and its connection to the way we engage with one another and live the value of respect. Listen to an in-depth discussion about MaineHealth’s goal of becoming a high-reliability organization and how moving to a Just Culture supports that goal.

BACON Episode 55: Memorial Hospital Improves Primary Care Access

One of our most popular episodes of the last year featured an interview with Memorial Hospital’s Matt Dunn, DO, discussing his primary care team’s success in increasing patient access. We replay that interview this month, as access remains both a challenge and a priority. Memorial Hospital is located in North Conway, NH, and part of the MaineHealth network. 

BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past episodes here on Podbean, or listen at our website.

Andy's Open Door Recording
Wednesday, December 20, 2023
Guest: Katie Harris

Andy opened the program with a timely question submitted to the Ask Andy mailbox about how hospital leaders advocate for issues that are important to MaineHealth. He and guest Katie Harris, Chief Government Affairs Officer, then dove right in to a dynamic and informative conversation about how MaineHealth ensures our voice is heard at the state and federal level.

Katie explained how we decide as an organization whether to take a stand on an issue or legislation, and the unique perspective MaineHealth brings. She discussed the importance of building and maintaining strong relationships with other organizations and associations in alignment with our vision of working together so our communities are the healthiest in America. Katie also stressed the role the Government Affairs team plays in educating vs. lobbying, as well as the important role our own care team members contribute as subject matter experts.