From Data to Decisions: Launching MaineHealth’s Enterprise Intelligence Team

Working Together with COO Kelly Elkins, episode 89

In this episode, COO Kelly Elkins explores the launch of MaineHealth's Enterprise Intelligence team and how it will strengthen decision-making across the health system. As MaineHealth continues to advance quality, improve access, reduce the total cost of care, and support team members, the need for timely, trusted, actionable information has never been more important. This conversation examines why the organization is moving beyond traditional reporting and analytics toward a more comprehensive enterprise intelligence model designed to support better decision making at every level.

Joined by Ali Russo, Vice President of Analytics, Kelly discusses the importance of a shared source of truth, strengthening data governance, building data and AI literacy, and equipping leaders and frontline teams with meaningful insights.  Together they explore how the Enterprise Intelligence Team will bring people, processes, data, and technology together to create a more connected, coordinated, and proactive health system. Looking ahead, they reflect on the long-term vision for enterprise intelligence and how predictive insights, greater transparency, and stronger alignment can help MaineHealth better serve patients, communities, and care teams.