Episodes

Thursday Oct 19, 2023
AOD - October 18, 2023 with Scott Ballard
Thursday Oct 19, 2023
Thursday Oct 19, 2023
Andy's Open Door Recording
Wednesday, October 18, 2023
Guest: Scott Ballard, CPO
COO Kelly Elkins hosted today’s Andy’s Open Door with guest Chief People Officer Scott Ballard. Kelly opened the program acknowledging the very difficult times our care team members are experiencing. She and Scott spoke about the resources available to the MaineHealth community and how to access them.
Their conversation also covered open enrollment which begins October 23, HR’s transformation to a shared services model, and the enhanced onboarding experience for care team members. Scott pointed out the extensive information and resources accessible to care team members via the Human Resources intranet site.

Thursday Oct 12, 2023
BACON - Episode 53: Recently Released Performance Results
Thursday Oct 12, 2023
Thursday Oct 12, 2023
BACON Episode 53: MHACO's Recently Released Performance Results
In our latest episode, program manager Emily Levi shares the latest performance results of MaineHealth ACO participants in the MIPS program and MSSP, and the financial implications for MHACO participants.
BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD.
Previous episodes of BACON, along with transcripts and bonus content, can be found on the MaineHealth ACO’s website.

Thursday Oct 05, 2023
WTKE - Episode 31: FY24 Balanced Scorecard Highlights
Thursday Oct 05, 2023
Thursday Oct 05, 2023
Working Together with COO Kelly Elkins, Episode 31
FY24 Balanced Scorecard Highlights
You may have listened to the original “Keeping Score” podcast episodes, where Chief Planning Officer Mark Harris educated us on the Balanced Scorecard concept used to track our performance and show progress toward our strategic plan goals, as well as areas of focus in FY23.
As we move into a new 2024 fiscal year, Mark is back to discuss highlights of the FY24 Scorecard measures.

Thursday Oct 05, 2023
AOD - October 4, 2023 with Mark Harris
Thursday Oct 05, 2023
Thursday Oct 05, 2023
Andy's Open Door
Wednesday, October 4, 2023 Recording
Guest: Mark Harris, Chief Planning Officer
Andy welcomed Chief Planning Officer Mark Harris to the show to kick off the new fiscal year with a conversation about the relationship between MaineHealth’s FY23-27 Strategic Plan and Balanced Scorecard. They talked about how these tools advance us toward our vision of working together so our communities are the healthiest in America. Their discussion included specific examples of lessons learned, our continuous improvement and progress made, the value of innovation and more.

Monday Sep 25, 2023
WTKE - Episode 30: Regionalization: A Year in Review
Monday Sep 25, 2023
Monday Sep 25, 2023
Working Together with COO Kelly Elkins, Episode 30
Regionalization: A Year in Review
In the fall of 2022, MaineHealth announced the move to a new organization structure anchored by three regions. Since that time, we have not only implemented our regional organization structure but also have made tremendous progress within this new operating model.
In this episode, Kelly speaks with Andy Patstone, Regional President Coastal Region and Trampas Hutches, Regional President Mountain Region, to hear their perspective of the first year in the new operating model. They discuss assumptions vs. realities, early wins, and opportunities for the future.

Sunday Sep 24, 2023
AOD September 20, 2023 with Cindy Wade and LincolnHealth
Sunday Sep 24, 2023
Sunday Sep 24, 2023
Andy's Open Door
Wednesday, September 20, 2023 Recording
Guest: Cindy Wade, President, LincolnHealth
Andy hit the road again today for AOD in Damariscotta alongside LincolnHealth President Cindy Wade. Andy and Cindy welcomed the LincolnHealth care team audience to The Herbert & Roberta Watson Health Center, as well as those joining remotely via Teams.
Cindy shared the unique qualities that define LincolnHealth: “We’re a team that takes care of each other, providing great care every day…a small but mighty, very active and innovative team.” She and Andy discussed the challenges of COVID and the lessons learned, how Operational Excellence has empowered care team members to problem-solve, the benefits of regionalization, and more.

Thursday Sep 07, 2023
WTKE - Episode 29: Unpacking Medical Education
Thursday Sep 07, 2023
Thursday Sep 07, 2023
Working Together with COO Kelly Elkins, Episode 29
Unpacking Medical Education
When you hear the words “medical education,” what immediately comes to mind? For many at MaineHealth one may think about the Maine Track Program or the numerous residencies that have trained thousands of physicians at Maine Medical Center over the years. But medical education is so much more than that.
In this episode, Kelly is joined by Linda Chaudron, Vice President of Medical Education for MMC Academic Affairs, to unpack the role and scope of medical education at MaineHealth, including how we are engaging learners in all aspects of our health system, and where we are headed.
Learn more about Medical Education at MaineHealth at this website.

Thursday Sep 07, 2023
AOD - September 6, 2023 with Elisabeth Erekson, MD
Thursday Sep 07, 2023
Thursday Sep 07, 2023
Andy's Open Door
Wednesday, September 6, 2023 Recording
Guest: Elisabeth Erekson
Andy introduced Maine Medical Center Chair of Obstetrics and Gynecology Dr. Liz Erekson for a dynamic and wide-ranging discussion focused on women’s health. Their conversation spanned from Liz’s journey to MaineHealth (which began with her arrival just 14 days prior to COVID) to the many facets of women’s healthcare at MaineHealth – the residency program, statistics and impacts of our OB/GYN care, workforce challenges, the new upcoming Progeny benefit, and so much more.

Friday Sep 01, 2023
BACON - Episode 52: Introducing MHACO’s 2022 Annual Report
Friday Sep 01, 2023
Friday Sep 01, 2023
BACON Episode 52: Introducing MHACO’s 2022 Annual Report
MHACO’s President Jen Moore introduces the organization’s recently released 2022 Annual Report, which highlights how ACO participants improved quality, reduced over-utilization, and generated substantial value-based care revenue through collaborative efforts among providers, care teams, administrators, and payer partners.
BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD.
Previous episodes of BACON, along with transcripts and bonus content, can be found on the MaineHealth ACO’s website.

Thursday Aug 24, 2023
WTKE - Episode 28: MBH: A Beacon of Hope
Thursday Aug 24, 2023
Thursday Aug 24, 2023
Working Together with COO Kelly Elkins, Episode 28
Maine Behavioral Healthcare: A Beacon of Hope
Maine Behavioral Healthcare (MBH) stands as a beacon of hope and healing, dedicated to transforming lives and communities through comprehensive, compassionate and innovative behavioral health services. The work and impact of MBH is far reaching in our communities and is critical to our ability to achieve our vision of working together so that our communities are the healthiest in America.
In this episode, Kelly speaks with Maine Behavioral Healthcare President Kelly Barton about MBH’s breadth and depth of services, its priorities, how they are innovating to transform the organization, and what makes MBH truly special.