The MaineHealth Podcast

AOD June 26, 2024 with Dr. Ben Farino

Andy's Open Door Recording
Wednesday, June 26, 2024
Guest: Dr. Ben Farino

How did one practice significantly move the needle on their quality measures in just nine months? Dr. Ben Farino, Associate Medical Director at MaineHealth Primary Care Internal Medicine Scarborough, joined Andy today to explain how the entire practice came together to make that happen – and some other unexpected benefits they experienced along the way.

The program began with a recently recorded conversation at the practice with Andy, Dr. Farino, Practice Manager Pam Stevens and Medical Assistant Mandy Grady. Using the Balanced Scorecard and Quality Dashboard as a catalyst, the team shared how they worked together to improve health care outcomes by understanding how each individual impacts patient care.

WTKE - Episode 47: Roadmap for Quality and Safety

Working Together with COO Kelly Elkins, Episode 47
Roadmap for Quality and Safety

Quality and Safety are at the forefront of everything we do at MaineHealth. And just like our broader organization, the Quality and Safety division of MaineHealth is on a transformative journey.

In the latest episode, MaineHealth Chief Quality Officer Dr. Omar Hasan joins Kelly to discuss the roadmap for quality and safety at MaineHealth and some of the key initiatives we are embarking on.

BACON - Ep. 61: The Remarkable Benefits of HPV Vaccine

BACON - Ep. 61: The Remarkable Benefits of HPV Vaccine

The HPV vaccine has been proven effective in preventing cancer, but our vaccination rates could be higher. MaineHealth's Dr. Melissa Keeport and Caroline Zimmerman discuss new guidelines and the role primary care can play in improving rates.

BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean or listen at our website.

WTKE - Episode 46: Engaging Our Employers

Working Together with COO Kelly Elkins, Episode 46:
Guest: Bill Whitmore

MaineHealth’s five Strategic Priorities and their associated objectives set our direction and course for organizational success.  One of the key objectives within the Strategic Priority of Community is Employer Engagement.

In the latest episode of the Working Together podcast, Kelly invites Bill Whitmore, Vice President of Business Transformation, to describe what “employer engagement” means and what MaineHealth is doing to achieve our five-year goal of reducing the cost of care for our employers.

Bill brings a unique perspective to this work and shares how developing mutual understanding of employer needs and concerns, and how MaineHealth is positioned to address them, will help us achieve this goal. Listen in to learn about some of the strategies we’re adopting to transform our place in payer relationships.

 

AOD June 5, 2024 with Randy Stephan

Andy's Open Door Recording
Wednesday, June 5, 2024
Guest: Randy Stephan

Andy was joined by Vice President of Security Services Randy Stephan for a conversation about Randy’s role and the work under way to protect MaineHealth care team and patients.

Randy spoke about his experiences in the military and health care, his journey to MaineHealth, and the importance of understanding our caregiving environment and the unique risks we face. He also shared his guiding principles for Security Services and how all care team members can contribute to a safer environment.

WTKE - Episode 45: Refueling Our EHR

Working Together with COO Kelly Elkins, Episode 45
Guests: Rebecca Hemphill, MD and Michelle Duval, CNIO

Most MaineHealth care team members recognize that we utilize a common Electronic Health Record system – EPIC. But many may not realize that while we all use EPIC, there are still variations in the EPIC tools and applications across MaineHealth due to the prolonged timing of implementation. As we advance our integrated care delivery system, a fundamental priority is to reduce those variations and create a truly unified experience for our care team members in EPIC.

In this episode, Kelly is joined by Dr. Rebecca Hemphill, Chief Medical Informatics Officer and Michelle Duval, Chief Nursing Informatics Officer, to discuss these efforts.

AOD May 15, 2024 with Andy Patstone

Andy's Open Door Recording
Wednesday, May 15th, 2024
Guest: Andy Patstone

Andy was joined by another Andy for a fantastic program focused on care team appreciation and engagement.

Andy Patstone, MaineHealth Regional President-Coastal Region and a member of the MaineHealth Engagement Council, shared what she’s learned in her role as a regional president over the past 18 months. She has been with MaineHealth for 10-plus years, including five as president of Stephens Memorial Hospital. She reflected on the meaningful things our care teams do every day with passion and commitment to our vision, and how organizing into regions has advanced MaineHealth’s ability to deliver on our mission. She also spoke candidly about some of the bumps encountered along the way and expressed pride in how teams have adapted to new ways of working together.

Their conversation shifted to ways we express gratitude and appreciation at MaineHealth, including during Care Team Appreciation Week.

 

BACON - Episode 60: A Symposium Sneak Peek

BACON Ep. 60: A Symposium Sneak Peek

On May 22, the MaineHealth ACO will be hosting the Working Together to Advance Value-Based Care symposium in Freeport, with health policy superstar Dr. Don Berwick headlining as keynote speaker. In this episode, we take a deep dive into one of the symposium’s afternoon workshops. Focused on payment bundles for specialty care, the workshop will be led by our two podcast guests, Dr. J. Powers and Sue Seekins.

BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past episodes here on Podbean, or listen at our website.

WTKE - Episode 44: Caring for the Future Generation

Working Together with COO Kelly Elkins, episode 44
Caring for the Future Generation

In this episode, Kelly discusses how MaineHealth’s Barbara Bush Children’s Service line is impacting the lives of children across Maine and New Hampshire.

Joining Kelly in the podcast are Dr. Mary Ottolini, Chief Barbara Bush Children’s Service Line and Zander Abbott, Vice President Barbara Bush Children’s Service Line for MaineHealth. They discuss the journey of the children’s health service line at MaineHealth, the major areas of focus on the annual Balanced Scorecard, and how they envision children’s health care evolving in the years ahead.

Just as importantly, they discuss how MaineHealth is positioning itself to meet those needs.

AOD May 1, 2024 with Terri Cannan

Andy's Open Door Recording
Wednesday, May 1, 2024
Guest: Terri Cannan, CMCO

Today on Open Door, Andy focused on the MaineHealth rebrand and how a unified identity supports our vision and Patient-Centered value. Joining Andy in the conversation was Chief Marketing and Communications Officer Terri Cannan.
Andy and Terri discussed what’s changing (and what is not), why the rebrand is being done in stages and how MaineHealth is encouraging care team members to rebrand in a sustainable way.