The MaineHealth Podcast

WTKE - Episode 46: Engaging Our Employers

Working Together with COO Kelly Elkins, Episode 46:
Guest: Bill Whitmore

MaineHealth’s five Strategic Priorities and their associated objectives set our direction and course for organizational success.  One of the key objectives within the Strategic Priority of Community is Employer Engagement.

In the latest episode of the Working Together podcast, Kelly invites Bill Whitmore, Vice President of Business Transformation, to describe what “employer engagement” means and what MaineHealth is doing to achieve our five-year goal of reducing the cost of care for our employers.

Bill brings a unique perspective to this work and shares how developing mutual understanding of employer needs and concerns, and how MaineHealth is positioned to address them, will help us achieve this goal. Listen in to learn about some of the strategies we’re adopting to transform our place in payer relationships.

 

AOD June 5, 2024 with Randy Stephan

Andy's Open Door Recording
Wednesday, June 5, 2024
Guest: Randy Stephan

Andy was joined by Vice President of Security Services Randy Stephan for a conversation about Randy’s role and the work under way to protect MaineHealth care team and patients.

Randy spoke about his experiences in the military and health care, his journey to MaineHealth, and the importance of understanding our caregiving environment and the unique risks we face. He also shared his guiding principles for Security Services and how all care team members can contribute to a safer environment.

WTKE - Episode 45: Refueling Our EHR

Working Together with COO Kelly Elkins, Episode 45
Guests: Rebecca Hemphill, MD and Michelle Duval, CNIO

Most MaineHealth care team members recognize that we utilize a common Electronic Health Record system – EPIC. But many may not realize that while we all use EPIC, there are still variations in the EPIC tools and applications across MaineHealth due to the prolonged timing of implementation. As we advance our integrated care delivery system, a fundamental priority is to reduce those variations and create a truly unified experience for our care team members in EPIC.

In this episode, Kelly is joined by Dr. Rebecca Hemphill, Chief Medical Informatics Officer and Michelle Duval, Chief Nursing Informatics Officer, to discuss these efforts.

AOD May 15, 2024 with Andy Patstone

Andy's Open Door Recording
Wednesday, May 15th, 2024
Guest: Andy Patstone

Andy was joined by another Andy for a fantastic program focused on care team appreciation and engagement.

Andy Patstone, MaineHealth Regional President-Coastal Region and a member of the MaineHealth Engagement Council, shared what she’s learned in her role as a regional president over the past 18 months. She has been with MaineHealth for 10-plus years, including five as president of Stephens Memorial Hospital. She reflected on the meaningful things our care teams do every day with passion and commitment to our vision, and how organizing into regions has advanced MaineHealth’s ability to deliver on our mission. She also spoke candidly about some of the bumps encountered along the way and expressed pride in how teams have adapted to new ways of working together.

Their conversation shifted to ways we express gratitude and appreciation at MaineHealth, including during Care Team Appreciation Week.

 

BACON - Episode 60: A Symposium Sneak Peek

BACON Ep. 60: A Symposium Sneak Peek

On May 22, the MaineHealth ACO will be hosting the Working Together to Advance Value-Based Care symposium in Freeport, with health policy superstar Dr. Don Berwick headlining as keynote speaker. In this episode, we take a deep dive into one of the symposium’s afternoon workshops. Focused on payment bundles for specialty care, the workshop will be led by our two podcast guests, Dr. J. Powers and Sue Seekins.

BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past episodes here on Podbean, or listen at our website.

WTKE - Episode 44: Caring for the Future Generation

Working Together with COO Kelly Elkins, episode 44
Caring for the Future Generation

In this episode, Kelly discusses how MaineHealth’s Barbara Bush Children’s Service line is impacting the lives of children across Maine and New Hampshire.

Joining Kelly in the podcast are Dr. Mary Ottolini, Chief Barbara Bush Children’s Service Line and Zander Abbott, Vice President Barbara Bush Children’s Service Line for MaineHealth. They discuss the journey of the children’s health service line at MaineHealth, the major areas of focus on the annual Balanced Scorecard, and how they envision children’s health care evolving in the years ahead.

Just as importantly, they discuss how MaineHealth is positioning itself to meet those needs.

AOD May 1, 2024 with Terri Cannan

Andy's Open Door Recording
Wednesday, May 1, 2024
Guest: Terri Cannan, CMCO

Today on Open Door, Andy focused on the MaineHealth rebrand and how a unified identity supports our vision and Patient-Centered value. Joining Andy in the conversation was Chief Marketing and Communications Officer Terri Cannan.
Andy and Terri discussed what’s changing (and what is not), why the rebrand is being done in stages and how MaineHealth is encouraging care team members to rebrand in a sustainable way.

 

WTKE - Episode 43: Protecting Our Workforce

Working Together with COO Kelly Elkins, episode 43
Protecting Our Workforce
Guest: Randy Stephan

Reducing incidences related to workplace violence is a top priority for MaineHealth – so much so that we altered one of our strategies on our balanced scorecard to reflect our commitment to doing so, creating intentional focus, leadership, structure and support of this work. This includes establishing the first system-level leader for security at MaineHealth.

In the latest episode, Randy Stephan, Vice President of Security Services, joins Kelly for a discussion about our system philosophy to safety and security in the healthcare setting and how we are protecting our workforce from threats.

Listen in to learn about the guiding principles and Randy’s perspective of MaineHealth’s current position on the maturity scale of this important work.

WTKE - Episode 42: Health Equity and the Social Determinants of Health

Working Together with COO Kelly Elkins, Episode 42
Health Equity and the Social Determinants of Health
Guest: Dora Mills, MD

In the latest episode, Kelly is joined by Dora Mills, MD Chief Community Health Improvement Officer for MaineHealth, for a conversation about our five-year strategic goal and annual balanced scorecard goals surrounding health equity and the social determinants, or drivers, of health.

They discuss the active work under way in this space, the focus areas for the next four years, and how we are using data to promote the overall health and well-being of the communities we serve.

AOD April 17, 2024 - Pre-recorded Eggs & Issues Event

Andy's Open Door Recording
Wednesday, April 17, 2024
Eggs & Issues Event with Portland Chamber of Commerce

In a recent presentation to regional business leaders, CEO Andy Mueller, MD, shared a compelling story about his path to MaineHealth, insight into how our organization operates, the unique challenges we face, and how we are working together to overcome them.

In today's episode, Andy introduces and shares this presentation. He discusses with pride MaineHealth’s reputation for quality and safety and the incredible talent and dedication of our care team. Andy also details the significant headwinds MaineHealth is facing in the current healthcare landscape as we strive to achieve our vision of working together so our communities are the healthiest in America.