The MaineHealth Podcast

AOD 01-08-25: Ambulatory Service Centers

Andy's Open Door Recording
Wednesday, January 8, 2025

In our first AOD of 2025, CEO Andy Mueller was joined by MaineHealth Surgery Center Scarborough Executive Director Lori Beucler, MaineHealth Maine Medical Center Portland Nursing Director Katelynne Prosser and Vice President Emerging Business Lines Mike Bianchi.

The program focused on the evolving healthcare landscape, and how ambulatory service centers (ASCs) serve our patients and our health system today and into the future. The panel discussed the many benefits the MaineHealth Surgery Center Scarborough offers by managing demand capacity, delivering streamlined care delivery, positive outcomes, and a lower cost model.  They also discussed future ASC plans at MaineHealth.

AOD 12-18-24: Compensation and Total Rewards

Andy's Open Door Recording
Wednesday, December 18, 2024

Compensation. Benefits. COLA. Pay transparency. Maine Paid Family Medical Leave Act.

In this episode, Andy has an in-depth discussion on compensation and benefits with Scott Ballard, Chief People Officer, Sue Pelletier, VP of Total Rewards, and Tammy Broadhurst, Senior Director of Compensation at MaineHealth. They discussed the difference between merit vs. market adjustments, and the comprehensive benefits package available to the care team.

BACON - Episode 64: Reducing Readmissions One Patient at a Time

BACON Episode 64
Reducing Readmissions One Patient at a Time

Learn how care managers from the MaineHealth ACO and St. Mary’s Hospital in Lewiston are collaborating to increase communication between the hospital and primary care practices to reduce 30-day readmission rates.  

BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past episodes here on Podbean, on your podcast app by searching for “mainehealth,” or listen at our website. 

 

AOD 12-04-24 - Meet Our New Chief Medical and Transformation Officer

Andy's Open Door Recording
Wednesday, December 4, 2024
Guest: Dr. Adrian Moran, CMTO

In this episode, Andy speaks to MaineHealth’s new Chief Medical and Transformation Officer, Dr. Adrian Moran, calling it a “homecoming.”  Adrian shared his professional journey and return to MaineHealth and spoke about his new role. Adrian and Andy talked about the advancing role of technology and genomics in solving complex healthcare challenges, while also reinforcing the importance of fundamentals such as proper hand hygiene and accurate patient identification.

Listen to their conversation about how MaineHealth is evolving and innovating to respond to the shifting healthcare landscape and continue delivering high-quality patient care.

WTKE - Episode 57: MaineHealth's Oncology Service Line

Working Together with COO Kelly Elkins podcast, Episode 57
Oncology Service Line with Mike Bianchi

Access to high-quality oncologic care is vitally important to the communities we serve. In the latest Working Together episode, Vice President Oncology Service Line Mike Bianchi joins Chief Operating Officer Kelly Elkins to discuss how this service line is benefiting the lives of those impacted by cancer across Maine and New Hampshire, and how we are ensuring access to high-quality care for the future.

Mike talks about the evolution of the oncology service line at MaineHealth, its strategic priorities, and how MaineHealth is positioning itself to meet the needs of our patients and communities in the years ahead.

AOD 11-20-24 Celebrating our Community Health Workers

Andy's Open Door Recording
Wednesday, November 20, 2024

Chief Health Improvement Officer Dora Mills, MD and Alison Prior, CNA, CHW and Substance Use Disorder Navigator, joined Andy for an inspiring and informative conversation about the significant impact of Community Health Workers and their vital role in addressing social drivers of health (SDOH).

Andy opened the broadcast with a message of gratitude for the hard work our care team has dedicated to successfully implementing Infor CloudSuite, enhancing quality of care and contributing to MaineHealth's solid financial position.

Dora spoke about the importance of screening for SDOH and the referral pathways and resources to enable people to build their best lives. Alison shared how her personal journey led her to MaineHealth, and how she draws on her own experience as she walks beside others on their journey others on their journey to recovery. She mentioned the unique three-pronged model the team uses to address barriers and the positive outcomes they've seen. 

Empathy at every interaction changes lives. Join us!

WTKE - Episode 56: The Role of AI in MaineHealth

Working Together with COO Kelly Elkins, Episode 56
The Role of AI in MaineHealth

In this episode, Kelly and Chief Information Officer Dan Nigrin, MD, delve into the evolving role of artificial intelligence (AI) in healthcare and at MaineHealth. They discuss the definition of AI, its major types, and both current and future use cases in the medical field, as well as the risks and benefits of adopting AI. This insightful discussion provides valuable perspectives on how MaineHealth is currently utilizing AI, and the future integration of AI in healthcare systems.

AOD 11-06-24: MaineHealth Veteran Care Team Panel

Andy's Open Door Recording
Wednesday, November 06, 2024

In today's episode, Andy welcomed a panel of MaineHealth veterans to talk about the ways we support both our care team and our patients who are veterans.

Andy's guests were Josh Knowles, DO, MaineHealth Orthopedics North Conway, Allison Taylor, MaineHealth Maine Medical Center Portland Safety & Emergency Management, and Nick Adler, NorDx director of sales and marketing. They each shared their service backgrounds and the unique skillsets they've carried forward in their current roles.

The episode also explores MaineHealth's initiatives to honor and support veterans, such as the Veterans Care Team Network, the introduction of veteran identifiers in patient records, and the recently implemented 'Code Honor' tribute for veterans' final journeys in our hospitals.

WTKE - Episode 55: Trellis Health

Working Together with COO Kelly Elkins, Episode 55
Trellis Health with Tam StClaire

In the latest Working Together episode, Kelly and Tam StClaire, President of Primary Care Delivery Services, talk about Trellis Health, an exciting new model for how primary care is accessed, experienced, and delivered at MaineHealth. Trellis opened its doors in October 2024 with a unique care team approach that provides 24/7 patient access. Listen to learn more about Tam StClaire’s background and this innovative initiative.

WTKE - Episode 54: Roadmap to Integrated Care Delivery

Working Together with COO Kelly Elkins, Episode 54
Roadmap to Integrated Care Delivery with Nate Mick, MD

Over the past few years, MaineHealth has implemented positive changes such as our regional operating model, enhanced system-wide processes and resources, major IT initiatives, and the license integration of the Southern Region hospitals. While these are exciting initiatives, they also come at a time when our health system is experiencing challenges and opportunities.

This ranges from ongoing workforce challenges to bed capacity challenges that impact patient flow throughout our hospitals. It is imperative that we come together to resolve them and create a highly effective environment to support our care team and patients. In this episode, Nate Mick, MD, Associate Chief Medical Officer for Maine Medical Center Portland, joins Kelly to discuss the roadmap to integrated care delivery initiative to drive this work.