The MaineHealth Podcast

WTKE - Episode 6: Building a Team of Teams

Working Together with COO Kelly Elkins, Episode 6

In this episode, Kelly is joined by Aileen Mickey, MD, President of the MaineHealth Medical Group. Together they discuss the further evolution of our operating model and the new organizational structure supporting that work to build out a MaineHealth “team of teams.” They share how regionalization builds upon our integration work to date, breaks down barriers, and optimizes the talents of our teams.

WTKE - Episode 5: Creating a Culture of Safety

Working Together with COO Kelly Elkins, Episode 5

In this episode, Kelly is joined by Dr. Omar Hasan, Chief Quality Officer for MaineHealth, and Dr. Mark Parker, MaineHealth Patient Safety Officer and VP Quality & Safety for MMC. Together they discuss the latest safety culture survey results and, more importantly, how we build, nurture, and measure a culture of safety within our organization.

WTKE - Episode 4: Keeping Score, Part One

Working Together with COO Kelly Elkins, Episode 4

In health care we love our dashboards and scorecards. They are invaluable tools to gauge how we are performing in a variety of key indicators – and in health care there are thousands that can be tracked and measured. How does an integrated health system like MaineHealth pick the most important indicators to measure the success of our strategic initiatives and, more importantly, how are those indicators shared with all care team members? How are we “keeping score” of our performance?  In this episode, you’ll hear Mark Harris, Chief Planning Officer, discuss the work underway to develop a balanced scorecard at MaineHealth, to track not only our performance, but also the execution of our strategic plans.

WTKE - Episode 3: Data Rich, Information Poor

Working Together with COO Kelly Elkins, Episode 3

One of the longtime challenges our health system has faced is how to optimally leverage the tremendous data and analytics we have available to make better-informed decisions. The variety of technology and tools across MaineHealth are complex, and it can be confusing to determine where to turn for data needs and support. In this episode, Kelly and Chief Information Officer Dan Nigrin, MD discuss the work underway to solve for this opportunity, including the recent announcement of a Center of Excellence in data analytics.

WTKE - Episode 2: Regionalization - What Does it Mean to Me?

Working Together with COO Kelly Elkins, Episode 2

In this episode, Chris Bowe, MD, Chief Medical Officer, Mid Coast-Parkview Health discusses the “cross pollination of excellence” that regionalization will provide. Chris speaks with Kelly about the advantages of being part of an integrated health system, and shares examples of how we can rely on each other to meet patient needs and enhance clinical care delivery.

WTKE - Episode 1: Where’s My Stuff?

Working Together with COO Kelly Elkins, Episode 1

No matter what role you play in the organization, you need access to the supplies and tools necessary to do your job. Kelly speaks with Lou Inzana, MMC CFO and MaineHealth Associate CFO, about some of the supply chain challenges care team members have experienced and, more importantly, the work under way to address them.