Episodes

Thursday May 18, 2023
AOD May 17, 2023 with Brian Marden
Thursday May 18, 2023
Thursday May 18, 2023
Andy's Open Door
Wednesday, May 17 Recording
Guest: Brian Marden, PharmD
Andy welcomed guest Chief Pharmacy Office Brian Marden, PharmD, and started off asking him how he became interested in a career in pharmacy. Brian reflected on how the Pharmacy Team cares for people and our communities, living out MaineHealth’s Patient-Centered value. Brian also talked about the expansion of MaineHealth’s community pharmacy presence, the availability of mail order for care team members, and the current drug shortage. He emphasized the value of being a unified health system to address that challenge.

Tuesday May 16, 2023
WTKE - Episode 21: Transforming in the Retail Space
Tuesday May 16, 2023
Tuesday May 16, 2023
Working Together with Kelly Elkins, COO - Episode 21
When you think about the many services our health system offers, you may not automatically think of MaineHealth as delivering services in the retail space. But in fact, we are embracing this through our MaineHealth Pharmacy enterprise.
In this episode, Kelly speaks with MaineHealth Chief Pharmacy Officer Brian Marden, PharmD, and discusses our ambulatory and retail pharmacy enterprise and how we are transforming in the retail space.

Thursday May 04, 2023
WTKE - Episode 20: Improving the Health of Our Population
Thursday May 04, 2023
Thursday May 04, 2023
Working Together with COO Kelly Elkins - Episode 20
What is the difference between population health, public health and community health? In this episode, Kelly speaks with MaineHealth Medical Group Vice President of Population Health Management Rob Chamberlin and MHMG Associate Vice President Deb McGill. They define population health and the work under way in this area. They discuss how it impacts the health of our patient population and care team at MaineHealth.

Thursday May 04, 2023
AOD May 03, 2023 with Sharon Baughman
Thursday May 04, 2023
Thursday May 04, 2023
Andy's Open Door
Wednesday, May 03 Recording
Guest: Sharon Baughman, CNO
Andy welcomed Chief Nursing Officer Sharon Baughman to the program today. Their conversation ranged from Sharon’s path to nursing to tackling staffing challenges to workplace violence, and more. He also reminded care team members about the well-being resources MaineHealth has available for support.

Wednesday Apr 26, 2023
BACON - Episode 48: Reducing Unwarranted Care Variation
Wednesday Apr 26, 2023
Wednesday Apr 26, 2023
BACON Episode 48: Reducing Unwarranted Care Variation
Reducing care variation is a strategic goal for both the MaineHealth ACO and the MaineHealth system during FY24 and beyond. The ACO’s chief operating officer, Shannon Banks, joins us to introduce initiatives that the ACO board has approved for addressing unwarranted variation in end-of-life care and transitions of care.
BACON, or Brief ACO News, is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find it on your podcast app by searching for “mainehealth” or listen at our website.

Monday Apr 24, 2023
WTKE - Episode 19: Infor Cloudsuite ERP
Monday Apr 24, 2023
Monday Apr 24, 2023
Working Together with COO Kelly Elkins, Episode 19
It’s likely that most care team members do not spend a lot of time thinking about the enterprise resource planning systems (ERPs) that MaineHealth uses to support our finance, supply chain, HR and payroll infrastructure. But they impact each one of us, no matter what role you play in the organization. Today we have many disparate ERP systems, with little to no integration between them. As we continue in our journey as a unified system and ensuring an optimal operating model to support our needs, MaineHealth is investing in a new ERP.
In this episode, Chief Financial Officer Al Swallow and Chief People Officer Scott Ballard discuss the Infor Cloudsuite ERP system and how it will benefit our organization and the care team experience.

Friday Apr 21, 2023
AOD April 19, 2023 with Al Swallow
Friday Apr 21, 2023
Friday Apr 21, 2023
Andy's Open Door
Wednesday April 19 Recording
Guest Host: Kelly Elkins, COO
Guest: Al Swallow, CFO
Chief Operating Officer Kelly Elkins was joined by Chief Financial Officer Al Swallow for a discussion focused on MaineHealth’s Balanced Scorecard goal of Financial Health, explaining that success doesn’t always look like a straight line. Kelly and Al talked about the headwinds MaineHealth is facing coming out of the pandemic and the levers we’re pulling to balance our expenses and keep us on solid financial footing.

Thursday Mar 30, 2023
AOD March 22, 2023 with Gina Quinn-Skillings, MD
Thursday Mar 30, 2023
Thursday Mar 30, 2023
Andy's Open Door
Wednesday, March 22 Recording
Guest: Gina Quinn-Skillings, MD, FACEP, MaineHealth Senior Medical Director of Clinical Innovation
Andy had an engaging and informative conversation about MaineHealth’s scorecard goal of reducing clinical care variation with Dr. Quinn-Skillings. He also touched upon the importance of the PPID Red Rule and reporting safety events & near misses and gave a shout-out to the Good Catch program that recognizes individuals who step up before something becomes a problem.

Thursday Mar 30, 2023
WTKE - Episode 18: Reducing Our Carbon Footprint
Thursday Mar 30, 2023
Thursday Mar 30, 2023
Working Together with COO Kelly Elkins, Episode 18
As a health system, MaineHealth has a significant impact on the environment. We have large facilities with complex infrastructure that consumes a significant amount of energy and natural resources. This is all necessary, but it’s important that we take measures to reduce the negative environmental impact and support the creation of a sustainable environment for future generations.
In this episode, Kelly speaks with Dominic Gagnon, Vice President of Facilities, about MaineHealth’s strategic objective of reducing greenhouse gas emissions 25% by 2027 and reaching net-zero emissions by 2050. They discuss this year’s goal of completing environmental sustainability assessments for 12 major facilities, and how each one of us can support and impact our sustainability journey.

Wednesday Mar 29, 2023
WTKE - Episode 17: Becoming a Learning Health System
Wednesday Mar 29, 2023
Wednesday Mar 29, 2023
Working Together with COO Kelly Elkins, Episode 17
One of MaineHealth’s five 2023-27 Strategic Priorities is Processes, with a goal of advancing a culture of innovation, continuous learning, and performance improvement, while promoting a discipline of accountability.
A key strategy to advance this goal is "Learning Health System". In this episode, Kelly speaks with Doug Sawyer, MD, Interim Chief Medical Officer and Chief Academics Officer for MaineHealth. They define what it means to be a learning health system.
They discuss this year’s Scorecard Goals to advance inter-professional team-based care (i.e., iPACE principles) and how this contributes to a learning health system culture at MaineHealth, in both clinical and non-clinical settings.